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Administrative staff provide essential back-up services for the whole school.
Administration assistants perform a wide range of office support duties including data entry, photocopying, filing and answering the phone.
Secretaries provide administrative support to the school. They perform a wide range of duties including answering the telephone, typing letters, dealing with mail, greeting visitors and keeping records.
Many secondary schools now have an exams officer: a non-teaching member of staff whose role is to submit exam entries, organise timetables, oversee exams and process the results.
Bursars work as part of the senior management team and play a crucial role in managing a school’s financial resources, facilities, contracts and recruitment.
The role goes by different names in different schools – senior administrative officer, bursar, business manager – but the focus is on providing expert managerial, administrative and finance services to support schools and their leadership teams.