Contacts:
School Workforce Development Team Tel: 01438 844871
CPD Opportunities
For Premises Staff Templates for Support Staff
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Useful Links
Support for Teaching & Learning - CPD Opportunities Teachin Herts
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Administrators

Administrators

Headteachers’ PAs
School Secretaries
Administration Assistants
Examinations Officers / Invigilators
Reprographics
Receptionists
Attendance Clerks

Administrative staff provide essential back-up services for the whole school.

Administration assistants

Administration assistants perform a wide range of office support duties including data entry, photocopying, filing and answering the phone.

Secretaries

Secretaries provide administrative support to the school. They perform a wide range of duties including answering the telephone, typing letters, dealing with mail, greeting visitors and keeping records.

Exam officers

Many secondary schools now have an exams officer: a non-teaching member of staff whose role is to submit exam entries, organise timetables, oversee exams and process the results.
The National Assessment Agency (NAA) Exams Office provides training and support for exam officers in schools. Their website includes information about:

• training opportunities, including free courses available both online and at training centres
• one-to-one support from the NAA's team of 40 field officers
• good practice guidance (including case studies)
  grants for exams equipment such as PC hardware and software, secure storage facilities, phones, pagers and walkie-talkies
• invigilator resources, including recruitment and training materials.

Finance

Bursars
Finance Officers
Assistant Finance Officers

Bursars

Bursars work as part of the senior management team and play a crucial role in managing a school’s financial resources, facilities, contracts and recruitment.

The role goes by different names in different schools – senior administrative officer, bursar, business manager – but the focus is on providing expert managerial, administrative and finance services to support schools and their leadership teams.

Certificate School Administration

Who is it for?

The Certificate of School Administration is an accredited Level 3 qualification in school administration. It will have particular appeal to administrative staff in schools seeking to:

• upgrade their administrative skills
• develop a career in school administration and/or business management
• develop themselves personally

This may alos serve as useful preparation if you wish to go on to other high level courses, such as the European Diploma in Educational Business Administration and Management (level 4) or the National College’s Certificate in School Business Management.

The programme has a flexible structure which makes it suitable for individuals from all phases - Primary, Secondary and Special - and may also be of interest to administrators working within a Local Authority.

What does the programme involve?

The programme takes approximately 6 months to complete and, during that time, participants will attend 3 one day training events, at a local venue. In between these events, participants will keep in contact with their tutor and other group members through our dedicated online learning system and via email.

The programme consists of three modules: Knowing your School, Working with People and Knowing your Role.

At the end of the programme, participants will submit their Learning Diary which consists of a role analysis, a professional development plan, responses to the activities covered during the programme and three module reflections. There will also be a work-related project report (between 2000 and 2500 words) to complete.

Upon successful completion of the programme, participants will receive two awards:

• The Institute of Administrative Management’s Certificate in Administrative Management
• Manchester Metropolitan University’s Certificate of School Administration

What do I need to do next?

For further information, please contact

Kirsten Jones
ELC
Tel: 01223 499216
Email: csa@elc-cambridge.org

Certificate or Diploma of School Business Management

If you are currently employed as a bursar and interested in taking on a wider, more strategic role, you can study for a Certificate or Diploma of School Business Management. Funding is available for 1,400 people to train for these programmes through the National College (formerly the NCSL).

Certificate of School Business Management - Information from the National College Website

• http://www.nationalcollege.org.uk/index/professional-development/csbm.htm

Certificate of School Business Management - FAQs

• http://www.nationalcollege.org.uk/index/professional-development/csbm/csbm-faqs.htm

Diploma of School Business Management - Information from the National College Website

• http://www.nationalcollege.org.uk/index/professional-development/dsbm.htm

Diploma of School Business Management - FAQs

• http://www.nationalcollege.org.uk/index/professional-development/dsbm/dsbm-faqs.htm

A comprehensive free digest of job vacancies for bursars and business managers taken from local education authority (LA) and other websites around the country, can be found on the Radcliffe Gower site.