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HR Policies, Procedures & Guidance A-Z for Schools

Welcome to the HR Policies, Procedures and Guidance Pages for Schools. Resources available here are provided and produced by Hertfordshire County Council or SERCO, and hosted by Herts for Learning. Herts for Learning HR Services policies are available on the HR Services Portal.

Last updated: 18 June 2019.

HR Services Portal

The HfL HR Services knowledge portal is accessible via a login on the Herts for Learning website. The portal provides a wealth of materials including streamlined policies (consulted upon with recognised trade unions which means that schools and academies don’t have to) template letters, basic and specialist practice notes and a news bulletin feature where you will find regular education/employment news.

The portal is free for all schools who subscribe to our HR service subscription package.

Subscribing schools now have access to the HR portal via their own individual school account logins (rather than a shared login) on the Herts for Learning website.

Details were emailed individually to schools, if this did not reach you or you are otherwise unable to access the portal, please call: 01438 844893 or email

Access to the HR services knowledge portal is only available to schools buying a core or full HR service with Herts for Learning.

Find out more about our core or full HR services


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Anti-Bribery Model Policy


Contract of Employment (Part 2) for Support Staff - under April 2012 Collective Agreement
Contract of Employment (Part 2) for Support Staff - outside April 2012 Collective Agreement
Contract of Employment (Part 2) for Teaching Staff - August 2018
Contract of Employment for Variable Hours



English Language Fluency Duty

Manager Guidance on Fluency


Flexible Retirement Agreement
Flexible Retirement Application Form - Schools
Flexible Retirement Policy



Maternity Leave Entitlement and Notification Form

To access the full Family Provisions policy and toolkit, please visit the HR Services Portal

*for schools who subscribe to Herts for Learning HR Services



New Starter Process (HCC/Serco)
Notice Periods



Ofsted Framework Audit for Teaching, Learning, Behaviour and Progress Over Time in schools only...

Due to copyright restrictions held by Educate Services you must not publish this document on your school website or any other public domain.



Pay Protection Collective Agreement


Appointing Residential Staff - Guidance for Schools



Self-Employed Worker Guidance