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The most Frequently Asked Questions
(and an attempt at some concise answers)

General

Q: Is work experience compulsory?
A: No it is not compulsory. However, Ofsted will evaluate the opportunities young people have to learn ‘about work’, ‘through work’ and ‘for work’. Work Experience is a planned activity that can demonstrate clearly these active learning experiences. The Education Act 1977 (Clause 43) also places a duty on schools and education support centres to provide a programme of CEG to students in Years 9-11. Career exploration, self-development and career management are the three elements of this programme – all of which can be developed for KS4 students through participation in work experience.

Q: Is work experience compulsory?
A:
No it is not compulsory. However, Ofsted will evaluate the opportunities young people have to learn ‘about work’, ‘through work’ and ‘for work’. Work Experience is a planned activity that can demonstrate clearly these active learning experiences. The Education Act 1977 (Clause 43) also places a duty on schools and education support centres to provide a programme of CEG to students in Years 9-11. Career exploration, self-development and career management are the three elements of this programme – all of which can be developed for KS4 students through participation in work experience.

Q: Is work experience going to be dropped in Hertfordshire?
A: No. We are working on a review and implementation plan to modernise and improve the service. This is being done in consultation with the LEA, Herts Learning and Skills Council, the Connexions Service, employers and training providers, schools and colleges, and other educational institutions.

Q: Is there a minimum/maximum period of work experience?
A: No. The DfEE recommendation is that each pupil should have a minimum of 10 days in total throughout KS4.

Q: When can work experience take place?
A: At any time in the last two years of compulsory education ie any time from the Autumn term of Year 10 through to the Summer term of Year 11. (See Section 560 of the Education Act 1996, Section 112 of the Standards and Framework Act 1998 and the LEA guidelines)

Q: What form can work experience take?
A: The recommendation is that each young person has the opportunity to take part in:

  • Work experience on an employer’s premises
  • Workshadowing
  • Work simulation with a training provider or on educational premises
  • Voluntary work in the community
  • Paid part-time work cannot be included.

Hertfordshire Careers Services Ltd (HCS)

Q: Can HCS deliver work experience placements?
A:
Yes. We acknowledge that we have had problems with delivery due to a variety of external factors, which have had an impact at national level, not just in Hertfordshire. The influence of these factors has led to a backlog of work, which we are finding difficult to catch up with this term. We have now restructured the Work Experience Services team within HCS to focus more on the needs of the schools and young people. Resources have been increased with the integration of Herts Education Business Partnership with the Careers Service. The Curriculum Development team has also been restructured to support schools and the Work Experience Services team and ensure that work experience is seen as an important work-related learning activity and part of the CEG programme.

Q: Can schools go to another supplier for work experience?
A:
Yes. The LEA recommend that maintained schools in Hertfordshire use the services of HCS Ltd as the preferred supplier. If a school chooses to make its own arrangements for work experience the Governors are required to inform the LEA in writing with details of the arrangements before any placement can be made by the school. Where this option is chosen the LEA has a responsibility to ensure the school is meeting its statutory duty of care.

Q: Can we receive work experience placements from HCS on the Internet?
A:
Currently, no. This is being developed and we are setting up a pilot in the next academic year. HCS will be inviting schools to be involved in a pilot to assess the potential to use ICT and not paper.

Employers

Q: Are there enough employers to meet the demand for placements?
A:
It has become very difficult for employers when 80% of schools in some parts of the County choose weeks in the Summer term of Year 10 to run their work experience programmes. We positively invite schools to consider running their work experience programme in the Spring or Autumn terms. Support is available to rewrite the aims and learning outcomes for the young people especially if an earlier date in Year 10 is being considered. With the increase in demand for extended work experience placements some employers are unable to subscribe to the co-ordinated block scheme as well.

Q: Why was a co-ordinated scheme set up in Hertfordshire?
A:
This was at the request of the employers who were receiving many individual requests, which they could not handle. The introduction of stringent rules and regulations regarding health and safety and risk assessment also supports a co-ordinated scheme rather than individual ones.

Responsibilities

Q: Who is responsible for arranging work experience?
A:
The school.

Q: Who arranges the placements?
A:
In Hertfordshire, the Work Experience team (part of the Employment and Training Services team) in Herts Careers Services Ltd arranges the placements on behalf of the schools.

Q: Can schools arrange their own placements?
A:
Yes, as long as they fulfil the legal and health and safety requirements. The LEA and HCS are not expecting, or recommending that schools arrange to carry out their own health and safety checks.

Q: What is the LEA’s responsibility with regard to work experience?
A:
The LEA is delegating responsibility for work experience to schools and consequently schools must put in place the necessary arrangements to deal with this, otherwise the delegation will be withdrawn. The LEA will be responsible for monitoring schools to ensure that they have these arrangements in place.

Legal Requirements

Q: What was the issue with regard to Health and Safety?
A:
Following an accident to an employee in a company where we had placed two work experience students concern was raised by one of the parents to the Health and Safety Executive (HSE). The HSE are carrying out an investigation into our use of some high-risk placements. No one can argue with the fact that Health and Safety issues are paramount for the protection and safety of young people, staff in schools and the school governing bodies. HCS took the decision to withdraw all high risk placements and revisit the criteria for assessing these. This is a one-off task but is a long-drawn out process over which we have no control. We regret the effect this has had on so many schools, individual young people and their parents/ guardians/carers this term but our aim is to have the scheme back on track from September.

Q: Are the problems encountered with work experience confined to Hertfordshire?
A:
No. Other organisers that we are working with are facing similar problems with the quantity and quality of placements and with the health and safety checks. Members of the Eastern Region work experience network group, (currently chaired by the Trident Trust) have written to the HSE expressing concerns about the difficulties with regard to Health and Safety.

Q: What are the legal requirements?
A: Statutory duty of care for young people (See DfEE guidelines and Children’s Act 1989)

Specific duty regarding Health and Safety and young people under 16, Section 3 of the Health and Safety Act 1974.

Q: What are the health and safety requirements?
A: Health and Safety qualifications are a contractual requirement and must be a nationally recognised award. Only those professionals who hold an appropriate qualification should carry out the Health and Safety checks on behalf of a school. These qualifications could include:

  • Level 3 Advanced Health and Safety Certificate – 40 hours plus assignments and exam.
  • Level 2 Supervising Health and Safety – 18 hours plus assignment and exam
  • Level 2 Risk Assessment and Procedures – 7 hours plus assignments and exam
  • These qualifications are offered by the Chartered Institute of Environmental Health.

Q: Can I get my own teachers trained on Health and Safety?
A:
Yes. In a pilot scheme two years ago, HCS/Herts TEC funded three teachers to be trained. With their curriculum commitments they made little use of this training and are no longer qualified to vet placements as ongoing training is required.

Q: Is it recommended that teachers become involved in this training?
A:
No. With the current recruitment and retention crisis, schools need to assess whether or not they can afford to release and pay for a member of staff to undertake the training, plus support ongoing assessment and days of placement vetting. On average half a day needs to allocated for each placement. It is likely that additional time would also need to be allowed for administrative procedures (including keeping accurate and detailed records of all health and safety visits carried out) and constant updating on the legislation.

Q: Is health and safety and risk assessment the same thing?
A:
No. Health and safety assessment is where we assess a company’s compliance with the law. This could include everything from checking that they have a written health and safety policy to checking that they have employer’s liability insurance.

Risk assessment is where every aspect of the activities in which the young people will be involved is assessed.

Q: What is risk-banding?
A:
This is a method we use to decide how often a company would require a revisit. High being annually, medium is bi-annually and low is every four years.

Q: Why do health and safety checks take so long?
A: In order to ensure the safety of students vetting needs to be thorough and documentary evidence must be produced by the employer. Follow-up action might be required and a return visit made to the employer is they do not meet the contractual arrangements on the first visit.

Q: Do these arrangements apply to independent schools?
A:
The legal responsibilities of independent schools regarding duty of care and health and safety are the same as the maintained sector. Independent schools need to contract on an individual basis with Herts Careers Services Ltd to provide the placements.

Funding

Q: Who is responsible for funding work experience?
A:
The school receives dedicated funding (£17 per student) from the LEA. This is not earmarked funding.

Q: Is there any other funding?
A:
Yes, the Learning and Skills Council has a direct contract with Hertfordshire Careers Services providing matched funding in the form of a block grant.

Q: Why does the Learning and Skills Council give the funding to Hertfordshire Careers Services and not to each individual school?
A:
It is more cost effective and coherent to monitor, review and evaluate the work of one organisation rather than 80 different schools.

Q: Can the funding be used to support extended work experience at KS4?
A:
Yes, as long as it is part of a work related learning programme with appropriate preparation, monitoring, and evaluation to meet the needs of individual young people.

Q: Why do schools have to pay for placements that teachers/parents have found?
A:
An average cost is set for vetting the placements. Some would cost considerably more if we did not do this. The cost structure will be considered as part of the review.

Q: Why do out-of-county placements cost more to vet?
A:
HCS has to pay a sub-contracting fee to the other organisations to vet the placements. We incur additional administrative and travel costs.

Curriculum

Q: What is the context for work experience within the curriculum?
A:
Work experience needs to be part of a coherent curriculum programme. It should be a learning experience for young people which meets individually identified needs and has specific and recorded learning outcomes.

Q: Can work experience be accredited?
A:
Yes. As from September 2001 accreditation at entry level and levels 1 and 2 will be available. The qualifications available will be listed in the June 2001 update of Section 96, which sets out the approved qualifications for the use of students in maintained schools, students in secondary and further education and work-based training under the age of 19. Accreditation for work experience should not stand-alone but form part of accrediting the wider curriculum eg key skills, CEG and work-related learning.

Guidance on the use of these qualifications can be found on the QCA website at:

Q: Why should schools include an understanding of LMI in their preparation programme for work experience?
A:
Young people and parents need to appreciate the types of occupational areas available and the number of possible placements.

Support

Q: Who can help by providing support and information? What support can they give?

A: Hertfordshire Careers Servcies Ltd

  • Education and Information Services Manager
    Mary Hurlstone
    Tel: 01992 588771 or Tel:01727 847052
    Email: m.hurlstone@hcs.hertfordshire-community.org.uk

    Consultancy, training and advice on policy, programme and professional development for careers information, education and guidance

  • Work Experience Team Leader
    Anne Barker
    Tel: 01707 283900
    Email: a.barker@hcs.hertfordshire-community.org.uk

    Leading the work of the operations team across the County


  • Employment and Training Services Manager
    Jeremy Cannon
    Tel: 01707 283900
    Email: j.cannon@hcs.hertfordshire-community.org.uk

    Managing HCS’s work with employers oversight of work experience, placing of young people into employment and training

A: LEA

  • County Adviser for Work-related Learning
    Mike Connolly
    Tel: 01582 830346
    Email: mike.connolly@hertscc.gov.uk

    Consultancy and advice on the development of work-related learning programmes including work experience