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Hertfordshire’s SEND Local Offer
As part of the reforms to how we deliver the special educational needs and disabilities service for children and young people in Hertfordshire, the County Council has a statutory duty, together with its partners, to develop and publish a ‘Local Offer’.
The code of practice describes the purpose of the Local Offer. It must:
The success of the Local Offer depends not only on obtaining full engagement with users to influence the information provided, but also on the support and collaborative involvement of partners.
Schools play an important role in ensuring the Local Offer includes information on the services provided by their school and also in raising awareness of it to any relevant families.
To help you do this, we will be sending every school a small stock of leaflets explaining more about the Local Offer and would be pleased if you could kindly make these available to any parents/carers who may find the Local Offer helpful.
Please don’t hesitate to email email@example.com if you have any queries, would like to support this work in any way, or need further supplies of leaflets.
Hertfordshire are developing a ‘Local Offer’ to support families, young people and practitioners.
The purpose of the local offer is to:
The local offer will allow parents and young people to see what support and help is available for them and how to access it.
How can you help us?
We have are developing our Local Offer in partnership with Hertfordshire parents and young people.
An early version of the local offer is available here.
Please send us your feedback on how it can be improved by using the feedback button or
The new SEND Code of Practice focuses on creating a family centred system. Some of the key principles highlighted in the code are:
Section 3.18 of the SEND Code of Practice says: ‘At a strategic level, partners must engage children and young people with SEN and disabilities and children’s parents in commissioning decisions, to give useful insights into how to improve services and outcomes.’
When we discuss the engagement and participation of parent carers and families and children/ young people with SEND, there are four very specific areas this includes. It is important that local areas embrace all of these, and not one at the exclusion of others:
1. Individual participation of parent carers and families of children/young people with SEND
Working with and enabling a meaningful participation of parent carers and families in relation to the assessment, planning and delivery of services for their own individual child and young person with special educational needs and disabilities.
2. Individual participation of children/ young people with SEND
Working in a person centred approach to enable children/ young people with special educational needs and disabilities to actively contribute in their own assessment, planning and service delivery.
3. Strategic participation of parent carers and families of children/young people with SEND
Ensuring parent carer participation in co-production of strategic planning, decision making and service evaluation is important.
4. Strategic participation of children/ young people with SEND
In some areas, there are representative groups of children/ young people with special educational needs and disabilities who are enabled to be involved in strategic decision making.
For more information about how to involve parents visit