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Digital Inclusion

It is vitally important that every child in Britain gets access to ICT, not just for a few hours a week in the classroom, but when and where they want, so that every child has the opportunity of advancement in the virtual world.

For many children, home access to a computer and the Internet is taken for granted. This access has been proven to provide significant educational advantage for those children. Yet there remains a significant minority who do not have access.

In schools around the country, students are sharing their digital skills with people in their communities – friends, family, neighbours, community groups – and helping them to enjoy the benefits the internet can bring......How Hertfordshire schools can help get people online: resources and support New

Mind the Gap

Mind the Gap is a national programme, aimed at schools, to get every school-age child online at home. Schools who believe that this is already the case are invited to be recognised as a Digitally Inclusive school.

Schools that believe this is important can register so that Mind the Gap can direct resources that will help them ensure each of their pupils can go online at home for their homework, revision and research.

The Mind the Gap campaign is run by a partnership of the eLearning Foundation and

To find out more, visit:

The e-Learning Foundation, established in 2001, aims to reduce the effect of the “digital divide” by working with schools, parents and other stakeholders to ensure that all  children have access to the learning resources that technology can make available, when and where they need them, both at home and at school.

For more information visit:


Digital Inclusion: Getting Families Online New

Get involved to help people in Hertfordshire Get Online

7 million people in the UK are not online and 1 in 5 adults lack the basic skills and confidence to fully enjoy the benefits the internet can bring. Research by Age UK suggests that, in Hertfordshire, 57% of over 65s are ‘offline’.

What can schools do?

In schools around the country, students are sharing their digital skills with people in their communities – friends, family, neighbours, community groups – and helping them to enjoy the benefits the internet can bring.

Why should schools get involved?

As well as making links with your community and helping to improve the lives of those you help, there are huge benefits for your students:

  1. opportunity to learn new skills that prepare young people for university, work or training
  2. can be used as evidence of volunteering in university applications
  3. opportunity to make a difference that has inspired pupils across the country
  4. encourages greater civic responsibility
How you can get involved:
Sign up to BT’s Digital Champion programme

This flexible programme encourages young people to use their experience with technology and the internet to help others. Schools can decide how and when to run training sessions: students can spend their own time training family/friends, or schools can organise group training sessions. Information and resources to help get you started – lesson plans, training materials, information about staying safe online – are available on the scheme’s website.

Registering activity can lead to prizes for your pupils and school. Thousands of pupils have signed up nationwide and have reported huge benefits. Volunteers from BT may also be able to come to support young people in their training activities. Email: request them. 

Link with a local community group to train people
Dyffryn Taf School invited a group of retired people into school for a tour, tea and IT. You could contact a local day centre, care home, residents association, or local charity.

Invite the public in – for regular sessions or informal drop-ins!

William Brookes School in Shropshire are helping people get online as part of their Citizenship GCSE. Students act as mentors and use online resources to help learners develop their skills. The school opened its computer suite to the public every Tuesday for an hour.

Link up with your local library or community centre

Devizes school have held after-school workshops in their local library to help newcomers with activities most of us take for-granted, such as online shopping and using email.

Events – add a training session to planned local events or after school clubs

Tendring Enterprise Studio School took ipads to a community event for older people creating fun and enthusiasm for getting online; The Priory in Lincoln trained their pupils at after school clubs.

Help Housing Association residents get online for the first time

Many residents in Housing Associations need training. Perhaps some of your students live in those communities and could help to make a positive difference to people’s lives. Lisa Carlisle, who manages the BT Digital Champions programme, can help link you up with Housing Associations in your area: telephone 0207 993 3516.

Families of students – parents, grandparents, aunties

Aberdare Girls School invited wider family members to an online training session, and

What will students be helping learners to do?

Get online and improve their skills and confidence to use the internet so they can:

  1. save money
  2. keep in touch with family and friends
  3. access and apply for vital services
  4. access information and pursue their interests
  5. stay safe online
What resources are available to help?

BT’s website for their digital champions programme:
National Charity Go ON UK’s recently launched website:
Video guides and online tutorials from the BBC:
Other useful websites and details of how people on certain benefits can get cheap computer equipment can be found here:

Case studies

See the attached document for more detail on how schools have got involved see below:


Get Online

Approximately 15%/ 10 million people in the UK are not online.  The Race Online campaign is trying to help solve this issue by promoting opportunities and strategies to get more people online.

Race Online have recently developed a new website which points you to the best computer deals, support and tools available in order to get online:

There are also links to some essential software and websites which could be used with people new to the internet:

One of the new partners Microsoft is offering computer systems with Windows 7 installed at approximately £165.

If you don’t quite understand some of the vocabulary when using the internet you might be interested in visiting: