You are in: School Leadership » Common Assessment Framework » Common Assessment Framework (CAF)

Herts County Council logoCommon Assessment Framework (CAF)

Key Information

In Hertfordshire, the Common Assessment Framework (CAF) is a process undertaken by practitioners who work with children, young people, parents and carers. It is used to identify needs, and to organise the right support and services to address those needs at an early stage. The CAF process allows different agencies and services to share information and work together in a co-ordinated way. CAFs are voluntary, and require consent from parents or carers before they can begin.

CAFs can and should be started by any practitioner who has identified additional needs amongst any of the children, young people or families that they work with. The Hertfordshire CAF process uses a "whole family" approach, which allows everyone's needs to be taken into account, in order to make a lasting difference. However, CAFs in Hertfordshire can also be used to assess individuals and their needs.

Further information for parents, carers, children and young people can be found in the CAF leaflets in the Forms, Documents and Guidance section on the website.




eCAF is the online system where information from assessments is stored securely. If you are a practitioner and wish to access eCAF, please register by filling in the new user form, which can be found in the Forms, Documents and Guidance section on the website. A guide on how to use eCAF can also be found in the same section.

CAF forms can also be accessed on schools SIMS system:


Starting a CAF

If you are not already registered on the eCAF system, please start by filling in a new user form. Once you receive confirmation that you have been registered, fill in an enquiry form for the family that you wish to assess. Both of these forms can be found in the Forms, Documents and Guidance section below. Once completed, forms should be sent to email:

For more information on the complete CAF process, please see refer to the process flowchart and "How to use eCAF" guide in the Forms, Documents and Guidance section on the website at.


CAF Process

Once the form has been completed with the parents/carers, (with the young person if appropriate) it is essential that all the practitioners currently working with the child are contacted and the findings discussed with them.  Many professionals find this easier to do with a face to face meeting (team around the family - TAF).  The parents/carers and the child should also ideally be present at this meeting.
It is essential that the CAF is not just used as a means of referral and then ‘sign off’.



A variety of CAF training is available, including a full day training course, half day refresher course, eCAF system training, and training on the role of the Lead Professional and the Team Around the Family. Please visit the CAF training page for full course details, training dates, and booking options.


Contact Us 

Telephone: 01438 737575
For details of your local CAF Coordinator and the support that they can provide, please visit

If you have safeguarding concerns about a child or young person, please contact Customer Services on 0300 123 4043.