SITSS Support Contracts and Services
For any information relating to Contracts that is not covered in the
following, please call our helpdesk on 01438 844777 option 2 for contracts.
Heidi will be pleased to answer your query.
For Primary and Special Schools
SITSS offer the following support contracts:
- SITSS SIMS software support for the use of most Capita SIMS software
modules. Click on Sims
modules for full information. Prices
are detailed in the following downloads.
- Capita Dinner Money
- McAfee Anti-Virus software
- Microsoft telephone support
- Equipment Repair contract
- Network Support - Bronze, Silver, Gold or Platinum Support Service options
For Secondary and Middle Schools
SITSS offer the following support contracts:
- SITSS SIMS software support for the use of most Capita SIMS software modules - including Assessment Manager, Performance Analysis, Nova T, Modelling & Construction,
and Options. Click on Sims
modules for full information. Prices are detailed in the following
downloads.
- McAfee Anti-Virus software
- Microsoft telephone support
- Equipment Repair contract
- Network Support - Bronze, Silver, Gold or Platinum Support Service options
Support Contracts and Prices 2008 / 2009 |
Section |
Subject |
Files to download |
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Contract and Support Information |
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General Information |
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| |
Purchasing, helpdesk, performance statistics |
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| |
Support Contract |
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MIS Support |
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MIS Support for non-contract schools |
|
| |
Anti Virus Support - McAfee |
|
| |
Network Support and Services |
|
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Hardware and Technical Support |
|
| |
Appendix |
|
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Network Managers Tasks
|
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Capita SIMS Software Developments
|
|
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Bronze + ATSS Tasks
|
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School Appendix, Licence Agreement for SIMS Software
|
|
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Other Related Documents |
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G012 |
McAfee Anti-Virus Request Form |
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