Property Changes
Following centralisation, responsibility for property related activities has changed.
CSF staff will continue to develop the service strategy required to meet service needs and prioritise capital projects. Hertfordshire Property staff will work in partnership with CSF staff to prepare and gain approval for the major works, minor works and repairs and maintenance programmes and thereafter will be responsible for delivery and budget.
Within Hertfordshire Property the newly formed Property Business Services (PBS) team will have the greatest interface with service users, with responsibility for translating the service strategy into proposed property solutions, managing the project budget and delivery of those works via the County’s approved partners. This includes the following categories of works:-
- Major Projects
- Minor Works
- Planned Maintenance
- Reactive maintenance
- Cyclical maintenance
- DDA
It is intended that the PBS group, as illustrated below, becomes the natural first point of contact for schools, to assist with and advice on all property matters.
Customers are requested to access the team through the Commissioning Assistants who will either be able to respond themselves or pass the query on to another member of the team. The extended team also includes Mouchel Parkman and Mace, HCC’s property care and major projects consultants respectively.
All repair & maintenance and general property queries and requests are electronically logged and tracked through to completion. It is anticipated that schools will be able to access this log via the Technology Forge website in the near future.
The typical types of work handled by the group would be as follows:
- Maintenance request
- Query on an existing job
- Condition survey query
- Boundary issue
- DDA related
- Request for minor works
- Request to sponsor major works
- Query on existing major works
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