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The Hertfordshire Grid for Learning - Privacy and Cookie Policy

Herts for Learning (HfL) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: (known as ‘the Grid’) including the intranet

We evaluate the relevant sites which we provide links to but HfL does not give approval or endorsement of those websites and we are not responsible for their content. As such, links to other websites are not covered by this policy and individuals are advised to check the privacy policies of those other sites for their terms and conditions.


The website uses cookies, which are small text files that are placed on your computer by websites you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They cannot be used to get information from your computer about you or read any personal material kept by you on your computer.

The cookie is used to make the link between you and the information you have provided to the website. The creation of a cookie on your computer does not give the website any access to other information such as your email address.

The Privacy and Electronic Communications (EC Directive) Regulations 2003 (the Regulations) cover the use of cookies and similar technologies for storing information, and accessing information stored, on a user’s equipment such as their computer or mobile. Amendments to the regulations came into effect on 25 May 2011 The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 make it compulsory for websites to inform users if cookies are being used, and to provide some information on how cookies are used.

Where the Grid links to external/third party websites or other Hertfordshire County Council websites/HCC systems which may set cookies, we have no control over these. Certain of our pages may contain links to Twitter, Facebook and Survey Monkey. These web sites set cookies as part of their processes which we cannot control.

A list of the cookies we use on the site is below:






Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information visit: Google Analytics Overview



Identifies unique visitors. Each unique browser that visits a page  on the site is provided with a unique ID via the __utma cookie. In this way, subsequent visits to the website via the same browser are recorded as belonging to the same (unique) visitor.

2 years from set/update


This cookie is used to establish and continue a user session with the site. Each time a user visits a different page on the site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals

30 minutes/On closure of browser


Determines whether or not to establish a new session for the user

Expires on exit from browser


Determines how to classify the user for custom segmentation reports in Google Analytics.

2 years from set/update


When visitors reach the website via a search engine result, a direct link, or an ad that links to your page, Google Analytics stores the type of referral information in this cookie

6 months

Google Custom Search

Google Custom Search Engine functionality has been implemented on this site at the top of each Grid page and stores any cookies for user preferences, including those which may already be set by a user in their Google Account.*

For more information:

* For example, if you have Google + (which is a way to share information publicly, as part of your Google Profile) then using the search will also install the Google + cookies (APISID, HSID, PREF, SAPISID, SID, SSID) which helps you receive customised content from Google and its partners. If you don't want these cookies to be set then you need to log out of your Google account before using the search.


Remembers any Google preference settings the user has set when using a specific browser on an individual computer such as Safesearch, location, language.

2 years


A unique identifier which stores any user preferences

6 months


Advice on how you can control cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:

To opt out of being tracked by Google Analytics across all websites visit:

For more information about Google search preferences:

To find out how to delete your Google search history visit:

Or to turn off Google search personalisation:

Google's Privacy Policy:

Information we collect

Herts for Learning does not collect or store any personal information about individuals who browse this website other than where you voluntarily choose to give your personal information via email or online forms used to enquire about or apply for a service.

The information provided by users via email or online forms will be acted upon according to the content of the communication.

Any personal data collected through this website will be treated as confidential under the principles of the Data Protection Act 1998.

Contact Information

Our site uses a feedback form to help us manage requests and feedback. The form requires you to provide us with some contact information (e.g. name and email address). This contact information is used to respond to enquiries or get in touch with you when necessary.

In some cases, we work with other companies to provide products and services. In such cases we will never share your details directly with another company, except where this is required to fulfil an order for those third party products or services.

Information to improve our website

Our web servers automatically log the user's IP address and session information such as the duration of the visit, type of browser being used and broad demographic information. The information we do collect is only used for system administration and to provide statistics which Herts for Learning uses for evaluation of the site.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and investigated. Where necessary, Herts for Learning will inform law enforcement agencies or other relevant organisations regarding misconduct.


At Herts for Learning we respect the privacy of email accounts and we store your email addresses securely. Your details will not be passed to ANY organisation beyond Herts for Learning without your explicit permission.

Notification of changes

Development of new Herts for Learning web services may generate the need to amend this Privacy Policy at any time.

If you have any questions or concerns relating to this policy and data protection please contact us using any of the methods on our Contact us page, or write to:

Web Team
Herts for Learning
Robertson House
Six Hills Way
Stevenage, Hertfordshire

© Herts for Learning