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Who Does What in SEND





Herts for Learning (HfL)

Herts for Learning

HfL are the Hertfordshire schools’ company who provide advice and guidance relating to school improvement, including special educational needs and/or disabilities.

Contact them for training and consultancy for headteachers, SENCOs and  INCOs to develop strategic working. In addition, training is offered for class teachers and support staff to improve inclusive practice


Louise Barrell
Lead SEND Adviser
Herts for Learning
Tel: 01438 844819


Integrated Services for Learning (ISL)


ISL 'working together locally' brings staff together into integrated area teams across the county to provide support for children and young people with additional and special educational needs.

Contact them for high quality services to support schools and other learning settings to improve outcomes for children and young people with difficulties that affect their access to learning. Their work will include direct intervention with individuals and systemic support to settings.


Further information:


Delivering Special Provision Locally (DSPL)


What is Delivering Special Provision Locally* (DSPL)?

DSPL is a Hertfordshire-wide partnership approach where parents, carers, staff in early years settings and schools, further education colleges, local authority officers and representatives from other agencies, work together as part of an Area Group, to ensure that there are a range of provision and support services available in their local community that :

  • Meets the needs of children and young people with special educational needs and/or disabilities (SEND), aged 0-25, as close to home as possible.
  • Improves outcomes for wellbeing and attainment
  • Widens choice for children and parers/carers
  • removes barriers to learning
  • uses resources effectively

*formerly Developing Special Provision Locally. Area Groups are now focusing on Delivering Special Provision Locally to achieve quality outcomes.

Contact them for more information about involvement.



Further information:

Special Educational Needs & Disability Information, Advice and Support Service (SENDIASS)

Special Educational Needs & Disability Information, Advice and Support Service (SENDIASS) offer a free, impartial and confidential service to parents, carers and/or their children and young people with SEND aged 0-25. We can offer support with preparing for meetings, writing reports and letters, applying for Education, Health and Care assessments, as well as signpost you to relevant professionals, voluntary organisations and parent support groups, we can also offer a range of training to parents and professionals.

Additionally we can also offer Independent Support for families applying for an Education, Health and care assessment and also families going through the transfer review process.



Contact Details:
Telephone: 01992 555847

YC Hertfordshire

Youth Connexions

The YC Hertfordshire LDD Team includes specialist personal advisers dedicated to working with young people with LDD, to help them make a smooth transition into adult life.

Contact them for:

Information and advice for young people aged 14-25 with SEND including getting ready to leave school.

Duty Line:
Phone: 01438 844999 (answerphone available)

Email: LDD.DutyYouthConnexions@

More information:

HfL ICT Services


Herts for Learning

ICT Services is part of Herts for Learning and provides a range of support, training and consultancy services to schools covering SIMS, ICT technical and computer networks.

Contact them for:

  • software support for school management information systems (SIMS)
  • training courses for school management information systems
  • advice on purchasing equipment
  • technical support and network support from Service Desk to fully managed
  • consultancy

ICT Services Service Desk
Phone: 01438 844777


More information: