You are in: School Leadership » Families First

Families First Portal

Families First Portal is a website which helps Hertfordshire families find:

  • Information, advice and guidance on local and national services for families, parents or carers.
  • many of the services are free for families to access
  • It is accessible on mobile devices

Meeting the Needs of Children and Families in Hertfordshire

Hertfordshire's Meeting the Needs Threshold Document sets clear criteria for the different levels of intervention that children and families may require. It will support practitioners in making decisions on how best to respond to the needs of children and families.

All agencies in the county are required to work to the thresholds as set out in this document. It is therefore important that practitioners in Hertfordshire have a clear understanding of the threshold guidance and how it applies to their work, and that it is consistently used across the county. The document includes a new, simplified, ‘Continuum of Needs’ diagram and a clearer indication of the differences between universal, targeted and specialist needs. The document is intended purely as a guide and is not a substitute for professional judgement. You can download a copy of the document using the link below:

Meeting the Needs of Children and Families in Hertfordshire

Early Help for Professionals and Practitioners

Professionals can find resources and information about Early Help on the website:

Early Help Advice Line for Professionals

This is for cases where partners/professionals are not clear on the appropriate actions to take after consulting the Continuum of Need - Threshold document, where it is clear that the identified need is not a safeguarding concern, i.e. the child or young person is not at immediate risk of significant harm.

Early Help Advice Line Tel: 01438 73511