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School Workforce Census

Update October 2019

Capita have produced a patch 25307 which will supress errors 4410 & 4228. This was released to all schools on 7th October. However if your school decided not to apply the patch then the following workaround is available to prevent the errors from being generated. Please note though that the task below will still need to be completed to correct the support post mappings in all service terms where support staff appear.

Error 4228 Qualified Status is missing for a teacher

Error 4410 Post is missing or invalid

These errors are caused by the incorrect mapping in the NJC Service Term.

  1. Go to Tools > Staff > Pay Related and click Search
  2. Open the required service term (e.g. NJC – APT&C Staff; Leadership)
  3. Navigate to the Posts panel
  4. Open any post currently mapped to the SWC Post of Support Staff and amended to either Other Support Staff or Leadership – Non Teacher pay_related
  5. Click Ok and Save

Should you have any further queries, please do not hesitate to contact the ICT Service Desk on 01438 844777 (option 1 then option 1), via email to or via the ICT Service Desk Portal (if registered).

Documents for download in schools only...


Documents for download

All the files below can only be downloaded from within a Hertfordshire school


Minimum notepad entries for queries on SWF


DMS161 - SWC Prepare, Create and Send



Validation Errors and Resolutions for SWC 2019-2020 (Capita Document 7.188)



DMS055 SWC FAQs and Known Issues



Collect Guide for Academies and Free Schools


DfE School Workforce Census Guide 2019 for Schools and Academies within MATs



S854 - Personnel Handbook


DMS146 - Personnel Health Check for SWC

HfL created SIMS Reports in schools only...


Report contents

All the files below can only be downloaded from within a Hertfordshire school



SWC Reports 2019

These reports are designed to help schools check the data held in SIMS prior to running a SWC return on the 7th November 2019.

Instructions on how to import reports in SIMS can be found in document W008 downloadreps.pdf