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Schools' Human Resources (HR Traded Service)

Speedy, Practical and Valued...

We provide a high quality facility on all human resources related matters and our service is highly valued by all who use it which is reflected by the fact that 99% of Hertfordshire Schools currently subscribe to our HR advice packages.

Schools’ Human Resources Services are split into two teams: Advisory and Transactions. The Schools’ HR Advisory Team is part of Herts for Learning and is based at Robertson House, Stevenage and the Schools’ Transactions Team is managed by Serco and are based at County Hall, Hertford.

Schools’ HR Advisory Team (Herts for Learning)

Professional advice is available through our Advisory Team on employment law including sensitive and time consuming cases arising from disciplinary, grievance, capability, and redundancy situations. Support is provided for Headteachers and Governors on individual casework connected with these procedures and on the management of ill-health and absence. Our team is responsible for updating and publishing all HR policies and procedures for schools.

Schools’ HR Transactions Team (Serco)

The HCC Transactions team is responsible for the drawing up and issuing of contracts and supporting documents. The team advises on general terms and conditions of employment, maternity provision and pensions for teachers and support staff in schools.  

Most schools choose to have a continuing Comprehensive Unlimited HR contract to ensure that they are fully covered for any number of HR issues that may arise throughout the year.  If you already subscribe to one of the HR packages you do not have to do anything to renew it.

HR Policies, Procedures and Guidance


Herts for Learning Schools' HR Service Prices

Full details of the HfL Schools' HR Service can be found on the Herts for Learning website:


Personnel Package

Cost per Employee 2016/17

Full service, with unlimited on-site visits


Core service - one half -day face-to-face meeting or on-site visit


In respect of both options a minimum fee of £600 applies