Contacts
Translation & Interpreting Service 01438 844100 intran@hertscc.gov.uk
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External Links
e-booking form on Solero Charges & Cancellations
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Training for Schools

INTRAN – Best use of translation and interpreting service

Wednesday, 26th September 2012
Hertfordshire Development Centre, Robertson House, Stevenage

Morning session: 9.30am to 12.45pm or afternoon session: 1.30pm to 4.45pm

The sessions are informative and interactive, with a mix of demonstrations, observing role play
and opportunities for discussion.

This FREE half-day training is suitable for everyone including school staff, teachers, managers, front line and support staff. 

Main objectives of the course are to help attendees:

• Identify the needs of diverse customers and clients
• Decide the most efficient and effective service to use i.e. telephone
• Interpreting, face to face interpreting, and/or written translations
• Understand how to access INTRAN services in HCC
• Understand the roles of both the interpreter and the member of staff
• Apply effective tips on “good practice” when communicating across language barriers
• Actively try and retrieve comments and feedback from your client

Download Flyer

• Adobe pdf, 147kb/1 page, 27/7/2012, interpreting_training_26sep2012.pdf

To Book

Please book on ESS-Training on the SAP portal. Alternatively, if you do not have access to ESS/SAP you can complete the training booking form PHR005A on Compass (Hertfordshire County Council intranet) and email to the HertsHR Learning and Organisational Development contact: joanna.clarke@hertscc.gov.uk, with copy to charulata.joshi@hertscc.gov.uk.

Charulata Joshi -Translation and Interpreting Service Co-ordinator
Email: charulata.joshi@hertscc.gov.uk 
Telephone: 01438 844100