Contacts
Translation & Interpreting Service 01438 844100 intran@hertscc.gov.uk
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External Links
e-booking form on Solero Charges & Cancellations
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Face To Face Spoken And Sign Language Interpreter

All spoken and sign language interpreting must be requested using the e-booking form which is available from Solero. You will need your school number and password to login.

• e-booking form on Solero

Access Arrangements

• Acrobat pdf, 71kb/2 pages, 16/09/2011, face_to_face_access.pdf

Tracking and Cancelling a Request

• Acrobat pdf, 57kb/2 pages, 16/09/2011, face_to_face_cancellation.pdf

Guidance for schools - Face to face interpreting for statutory and non-statutory situations

• Acrobat pdf, 87kb/2 pages, 16/09/2011, face_to_face_guidance.pdf

Once submitted, the request will reach the relevant service provider with a copy to the requestor, their line manager (or to the person named on the form) and to intran@hertscc.gov.uk.

The service provider will confirm your booking by email to you with a copy to your line manager, and intran@hertscc.gov.uk
 
All bookings are filled in accordance with the quality standards agreed through INTRAN partnership framework.  Please ensure that you do not put the service provider in a difficult situation by asking for an interpreter who may not be appropriately qualified.  Further information is available from INTRAN pages on Compass.