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Herts County Council logoStep Up/Step Down Process

The Step Up/Step Down process has been strengthened to improve the experience for children and families where their needs escalate and de-escalate, specifically to ensure a smooth transition across the interface between the CAF (Common Assessment Framework) process and specialist/safeguarding services

A series of process diagrams have been created to show different types and levels of intervention and how a Step Up/Step Down process aims to address the ongoing needs of families, taking into account the issues raised.

These diagrams and information on the Step Up/Step Down process are available at:

Feedback from practitioners is key to the development of Step Up/Step Down processes to ensure that we are successfully embedding this in day-to-day practice.

If Headteachers have any observations or issues (including positive experiences) to feed back into the process, please contact your relevant Heads Forum.