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Herts County Council logoMASH (Multi-agency Safeguarding Hub)

The Hertfordshire MASH went live in July 2015. The team is based at Farnham House in Stevenage.

In Hertfordshire’s MASH, Children’s Services and partner agencies work side by side to safeguard children, prevent delay for families and ensure they receive the right response and service at the right time by ensuring  key agencies work together as a team,  share information, assess risk and make decisions jointly about the best way to safeguard and meet the needs of vulnerable children.

Referrers will continue to follow existing processes for making a referral to Children’s Services. The Customer Service Centre will filter all contacts and forward appropriate cases to the MASH or directly to the relevant teams e.g. Early Help/Targeted Teams, Joint Child Protection Investigation Team etc.

The Hertfordshire MASH will deal with contacts and referrals sent by members of the public and professionals to Children’s Services for a safeguarding response. Where the MASH team consider that the child’s welfare will be better met by Early Help services, they will ensure referrals get to the most appropriate teams and will inform referrers of the outcome of their request for a safeguarding assessment.