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School IT Systems Support (SITSS)

School IT Systems Support (SITSS) helps schools use data effectively and efficiently to support school improvement and for management and decision making by advising on the deployment/ implementation of appropriate Management Information Systems (MIS) and computer network solutions.

The team supports school managers and administration staff in the use of Management Information Systems (MIS) and advises on new data information needs as required by the DCSF, QCA, CSF, etc. 

As part of the larger SSE ICT Team it offers network and technical guidance / recommendations that support the LA’s ICT Strategy.

Traded Services

Annual contractual support, via the SITSS helpdesk, for:

  • School Management Information Systems designed to assist in decision making, record keeping (pupil and staff), performance monitoring, tracking & reporting and planning
  • Microsoft products 
  • Anti-virus software
  • Technical (ICT) support
  • Network support

On a consultancy basis:

  • Training in school Management Information Systems (MIS)
  • Bespoke training and consultancy for individual school’s use of MIS – how to gain maximum benefit from their MIS
  • Design and commissioning for computer networks across the whole school
  • ICT suite design
  • Advise on computer purchasing
  • Technical and MIS support for the Hertfordshire Learning Platform

Advice to schools regarding:

  • Data needs for DCSF, QCA, CSF, etc. and how such demands can be most readily generated from the school’s MIS
  • New DCSF data collection initiatives and the potential impact on schools
  • Other management and administration initiatives, for example impact and actions required due to changes to the Data Protection Act, Fair Processing Notification, etc.
  • Building Schools for the Future (BSF) initiative

For more information please contact the School IT Systems Support helpline on Tel: 01438 844777 or visit