SITSS Support Contracts and Services
For any information relating to Contracts that is not covered in the
following, please call our helpdesk on 01438 844777 option 2 for contracts.
Heidi will be pleased to answer your query.
For Primary and Special Schools
SITSS offer the following support contracts:
- SITSS SIMS software support for the use of most Capita SIMS software
modules. Click on Sims
modules for full information. Prices
are detailed in the following downloads.
- Capita Dinner Money
- McAfee Anti-Virus software
- Microsoft telephone support
- Equipment Repair contract
- Network Support - Bronze, Silver, Gold or Platinum Support Service options
- VPN Install program -
- Word 2003, 46kb/2 pages, 30/09/2009, vpn_installs_aug09.doc
For Secondary and Middle Schools
SITSS offer the following support contracts:
- SITSS SIMS software support for the use of most Capita SIMS software modules - including Assessment Manager, Performance Analysis, Nova T, Modelling & Construction,
and Options. Click on Sims
modules for full information. Prices are detailed in the following
downloads.
- McAfee Anti-Virus software
- Microsoft telephone support
- Equipment Repair contract
- Network Support - Bronze, Silver, Gold or Platinum Support Service options
- VPN Install program -
- Word 2003, 46kb/2 pages, 30/09/2009, vpn_installs_aug09.doc
The new Contract and Price information for 2010/2011 will be available shortly.
Support Contracts and Prices 2010 / 2011 |
Section |
Subject |
Files to download |
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Contract and Support Information |
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Title and Index |
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Section A - Introducing SITSS Services |
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Section B - Customer Charter |
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Section C - Customer Communications |
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Section D - SITSS Service Desk |
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Section E - Management Information Systems and SIMS |
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Section F - MIS Services for Non-supported schools |
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Section G - SITSS Network Support Services
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Section H - Purchasing Network and Hardware
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Section I - Remote Backup Service
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Section J - MacAfee Anti-Virus Support
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Section K - SITSS Hardware Support
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Section L - Appendices
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Section M - SITSS Prices 2010 - 2011
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