SITSS Support Contracts and Services
For any information relating to Contracts that is not covered in the
following, please call our helpdesk on 01438 844777 option 2 for contracts.
Heidi will be pleased to answer your query.
For Primary and Special Schools
SITSS offer the following support contracts:
- SITSS SIMS software support for the use of most Capita SIMS software
modules. Click on Sims
modules for full information. Prices
are detailed in the following downloads.
- Capita Dinner Money
- McAfee Anti-Virus software
- Microsoft telephone support
- Equipment Repair contract
- Network Support - Bronze, Silver, Gold or Platinum Support Service options
- VPN Install program -
- Word 2003, 46kb/2 pages, 30/09/2009, vpn_installs_aug09.doc
For Secondary and Middle Schools
SITSS offer the following support contracts:
- SITSS SIMS software support for the use of most Capita SIMS software modules - including Assessment Manager, Performance Analysis, Nova T, Modelling & Construction,
and Options. Click on Sims
modules for full information. Prices are detailed in the following
downloads.
- McAfee Anti-Virus software
- Microsoft telephone support
- Equipment Repair contract
- Network Support - Bronze, Silver, Gold or Platinum Support Service options
- VPN Install program -
- Word 2003, 46kb/2 pages, 30/09/2009, vpn_installs_aug09.doc
Support Contracts and Prices 2009 / 2010 |
Section |
Subject |
Files to download |
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Contract and Support Information |
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Full contract and information |
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General Information |
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Purchasing and Training |
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Service Desk Support |
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MIS Primary Details |
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MIS Secondary, Middle and ESC Details |
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Additional Support for non-contracted schools |
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Network Support |
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Technical Support
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Anti-virus Support
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Appendices
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School Technician Manager Tasks
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SITSS Support ATSS
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SIMS 2009 Roadmap
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Other Related Documents |
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G015 |
McAfee Anti-Virus Request Form |
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Onsite Consultancy and Training Information
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