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SITSS Support Contracts and Services

For any information relating to Contracts that is not covered in the following, please call our helpdesk on 01438 844777 option 2 for contracts. Heidi will be pleased to answer your query.

For Primary and Special Schools

SITSS offer the following support contracts:

  • SITSS SIMS software support for the use of most Capita SIMS software modules. Click on Sims modules for full information. Prices are detailed in the following downloads.
  • Capita Dinner Money
  • McAfee Anti-Virus software
  • Microsoft telephone support
  • Equipment Repair contract
  • Network Support - Bronze, Silver, Gold or Platinum Support Service options

For Secondary and Middle Schools

SITSS offer the following support contracts:

  • SITSS SIMS software support for the use of most Capita SIMS software modules - including Assessment Manager, Performance Analysis, Nova T, Modelling & Construction, and Options. Click on Sims modules for full information. Prices are detailed in the following downloads.
  • McAfee Anti-Virus software
  • Microsoft telephone support
  • Equipment Repair contract
  • Network Support - Bronze, Silver, Gold or Platinum Support Service options

 

Support Contracts and Prices 2008 / 2009in schools only...

Section

Subject

Files to download

 

Contract and Support Information

 
 

General Information

 

Purchasing, helpdesk, performance statistics

 

Support Contract

 

MIS Support

 

MIS Support for non-contract schools

 

Anti Virus Support - McAfee

 

Network Support and Services

 

Hardware and Technical Support

 

Appendix

 

Network Managers Tasks

 

 

Capita SIMS Software Developments

 

 

Bronze + ATSS Tasks

 

 

School Appendix, Licence Agreement for SIMS Software

 

Other Related Documents

 

G012

McAfee Anti-Virus Request Form