Managing your Network
Staff who run a school network system need to be fully conversant with
the appropriate network management tools, and the operating system. In
the case of client/server systems they should have attended the relevant
training course(s) and must have knowledge of the education sector, and
the schools management information software systems, as well as understanding
software installation procedures. Click on Training
for Network Managers for more details.
For schools who do not have staff with this
specialist expertise, SITSS offer Managed or Enhanced network support contracts.
Our networks staff are approved by RM to support Connect networks, and
will visit schools on a regular basis, to maintain and upgrade their systems.
Click this link Support
Contracts & Services for full information.
RM SchoolShare
RM provide support for RM SchoolShare free of charge, with an enhanced support service available at cost.
Tel: 0870 0106001
Fax: 01235 825893
Support for peer-to-peer systems by other providers
Outside agencies providing support to school systems need to be aware of set-up procedures for education software such as TRACA, Dinner Money and Sims. End-user installation notes can be provided through the SITSS help-desk.
Downloads for Hertfordshire Schools 
Network Managers Tasks
The following downloads list the various network management and support tasks, indicating which are handled by SITSS under the various contract options. Click on the appropriate link to download the relevant tasks.
downloads to be provided for secondary
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