Contact Details:
Tel: 01438 844777 Fax: 01582 830219 Email: sitss.technical@ lea.herts.sch.uk sitss.mis@ lea.herts.sch.uk sitss.network@ lea.herts.sch.uk sitss.courses@ lea.herts.sch.uk sitss.contracts@ lea.herts.sch.uk sitss.admin@ lea.herts.sch.uk Address: SITSS, Hertfordshire Development Centre, Butterfield Road, Wheathampstead, Herts, AL4 8PY
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Customer Services/Feedback

It is important for us to receive feedback on the work that we undertake, in order that we ensure that we are giving the best possible service. The comments made on these forms, are looked at closely and are reviewed to see how the service can be improved. Below you will find a variety of customer feedback forms. Please feel free to download the documents below and send to SITSS via the schools post.

Suggestions?

If you have any suggestions about how we can improve any area of the School IT Systems Support service or you wish to make a complaint please contact Janine Bryant – Head of School IT Systems Support.

By e-mail

janine.bryant@hertscc.gov.uk

By post

Janine Bryant
School IT Systems Support
Hertfordshire Development Centre
Butterfield Road
Wheathampstead
Hertfordshire
AL4 8PY

Hertfordshire Downloads for Schools

Course Evaluation Form

• Word 2003, 76kb/2 pages, 05/09/2005, courseevaluation.doc

MIS Visit Customer Feedback Form

• Word 2003, 45kb/2 pages, 05/09/2005, miscustfeedback.doc

Technician Visit Customer Feedback Form

• Word 2003, 44kb/2 pages, 05/09/2005, techcustfeedback.doc

SITSS Helpdesk Customer Feedback Form

• Word 2003, 45kb/2 pages, 05/09/2005, helpdeskfeedback.doc