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You are in: School Admin » Traded Support Services » School IT Systems Support » Hardware » Equipment Repair Services |
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Equipment Repair ServicesServices are available either as a Contract or Pay as You Use basis. Four different levels of contractual service available: Top of the range – rapid response, services are designed for your key computers which are essential for running school administration systems. Click on this link for Support Contracts & Services to obtain more information. Our Pay as You Use service provides: Comprehensive support for:
More limited support for:
Due to the continuous, rapid expansion of ICT equipment we find it impossible to offer support for all equipment. Where possible SITSS will try to assist with hardware and software we are not familiar with. However, we are unable to offer a support contract for such items and would recommend extending your manufacturers warranty if additional cover is required. If an item fails after 3 years it maybe more cost effective to purchase a new one, including:
Where alternative service providers are used you need to ensure they can restore all applications and data, or SITSS can complete this after on a chargeable ‘per incident’ basis.
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