Technical Telephone Support
This service is available on a Contract or Pay as You Use basis; this
also includes the Microsoft Office Telephone Support provided by our MIS
Colleagues. Click on this link for Support
Contracts & Services and
download full details.
The support offered relates to hardware faults, various printing problems,
lost connections (on a peer to peer network), Internet connections and
backup problems. Many of these can be resolved over the phone, which saves
time and minimises inconvenience.
Platforms Supported:
- Windows 2000 SP4 workstation – including Internet Explorer 5.5
or greater
- Windows XP Pro SP2 workstation (Recommended) – including Internet
Explorer 6 or greater
Limited Support for:
- Windows 98 – including Internet Explorer 5.5 or greater
- Windows NT4 Workstation - including Internet Explorer 5.5 or greater
We Do Not Support:
- Windows 95 or earlier
- Windows Millennium
- Windows XP Home
- Windows XP Pro SP1 workstation
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