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Criminal Records Bureau (CRB) Checks

All School IT Systems Support staff are directly employed by Hertfordshire County Council.

In line with Hertfordshire County Council's Safe Staffing Policy all School IT Systems Support (SITSS) staff:

  • have had all the appropriate HCC Safe Staffing checks completed including a satisfactory CRB Disclosure.
  • will always wear their HCC ID badge when visiting school premises.

Below is a list of all current SITSS team members.

 

 

Business Manager
& Consultant

Head of SITSS

Janine Bryant

All aspects of IT in School Management; Technical Support and Advice & Contracts Manager. Senior liaison with external software suppliers and contractors and providing ICT advice and guidance to the department with regards to data transfer between schools and CSF.

 

 

 

Management Information Systems

MIS Project Manager

Maralyn Pomeroy

MIS Manager and MIS Consultant, leading the busy and very knowledgeable MIS team.

 
Service Desk Manager
 

Jenny Collins

Overviewing the day to day running of the Service Desk. Reviewing statistical data to ensure continued high level of service.

 
Service Desk MIS and Technical Consultants
 

Sue Postance

Stephanie Hazzard

Bal Singh

Francis Awiah

Nicky Gash

Providing 1st line support on the Service Desk and supporting SITSS training courses.

 

Primary MIS Manager

 

Sally Cort

Primary MIS Manager and MIS Consultant, leading a busy and very knowledgeable team of Primary MIS Consultants.

 

Primary Specialists

Carol Davis
Sue Lewington
Helen Waites
Natalie Daniels

Tracy House

Ann Grice

Paul Roberts

Providing support and training in the SIMS suite of software; Dinner Money; TRACA achievement data handling software; and support for Microsoft Office applications, focussing on the needs of Primary, Nursery and Special Schools. In addition Sally Cort and Natalie Daniels are Microsoft certified and provide training and advanced support for Microsoft applications.

 

Secondary MIS Manager

 

Anna Hearn

Secondary MIS Manager and MIS Consultant, leading a busy and very knowledgeable team of Secondary MIS Consultants.

 

Secondary Specialists

Amanda Newmarch
Jim Borcherds

Jennifer Readings

Rebecca Terrett

Jennie Davis

Jackie Kirk

Specialist training and support across the whole range of SIMS modules with particular focus on those modules used in Secondary schools (including Nova T Examinations, Assessment and Performance modules).

 

Cross Phase Specialists

Ann Corduroy

Liz Flight

Specialist support and training for all SIMS modules common to all phases. Including technical support for Software installations, Enhancement upgrades and the finance modules

 

 

Network Design and Commissioning Service

SITSS is an RM approved commissioning and RM support partner for Community Connect, Storebox and School Share networks.

Network Manager

Jeff Hall *

Leads a very knowledgeable and busy team of network consultants, providing a quotation and commissioning service for RM Connect networks and SIMS database servers in Secondary, Middle, Primary & Special Schools.

 

Network Service Delivery Managers

Daniel Brookes

Shahid Sahil

Consultant for RM Connect and SIMS database servers; responsibility for Virus Protection Service.

 

Network Consultants

Alan Ramsbottom

Andy Lees

Ashley Turner

Colin Skuse

David Brennan

Graham Gregory

Iain Gordon

Lewis Richardson

Ralph McCluskey

 

Network design service for Primary & Special schools; planning layouts for ICT suites; RM Connect commissioning and support.

* part of network support desk and provide on-site support for the “Enhanced network support package”

 

 

Hardware / Technical Support

Technical Manager

Stephen Cutts

Senior technician, leading a hard working team of technical advisors with in-depth knowledge of server and work station operating systems. Also has responsibility for ensuring contact lead times are met.

 

Deputy Technical Manager

 

 

James Dixon

   

Technical Consultants

Daniel Cowan

Eng Peh

Graham Duncan

James Cook

Jon Hansell

Laurence Lowe

Mark Henderson

Scott Churchill

Scott Nugent

Tony Eves

Warren Potts

 

 

Support for the commissioning of new RM Connect systems and Sims database servers; peer-to-peer networks e.g. RM School Share and Store Box; new office installations with shared access of SIMS, MIS applications, hardware repairs and contracts.

 

* part of network support desk and provide on-site support for the “Enhanced network support package”

 

Routine Technicians

 

Luke Tonkin

Ryan Gambrill

Sam Lam

Sian Rogers

   
     

 

 

Our Office Team

Invoice Administrator

Julie Bass


 

Contracts Administrator

Heidi Cutts


 

Administrator/Courses Coordinator

Andrew Hill


 

Technical Support Officer

Katie Pomeroy