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You are in: School Admin » Traded Support Services » School IT Systems Support » Administration » Performance |
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PerformanceI would like to say thank you to all schools that have completed and returned Customer Feedback forms recently. This information is invaluable and really helps us to improve our service to you. We are issuing these forms more regularly now and as soon after the event as we can, as we are aware that it is not always easy to remember details of a particular call! In addition to this feedback, we have also been analysing data from our call logging system to see how we are performing. Below is a breakdown of some of the statistics from the last few months, which we thought it would be nice to share with you.
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