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Access to Hertfordshire County Council Information Systems

From 1st October 2017 HCC is changing the way schools access this service. Schools that take the Hertfordshire Internet and Connectivity Service (HICS) from Herts for Learning (HFL) will continue to have access to these applications and need not take any further action. All other Hertfordshire schools should contact HCC to make arrangements for accessing these services.

You can access SAP at:

Teachers' Performance Ratings - September 2016

Teachers’ Performance Related Pay (PRP) Manual

How to access the PRP system via the SAP portal.

Teachers’ Performance Related Pay (PRP) FAQs

How to record performance ratings for teachers including example scenarios and FAQs

Teachers' Performance Management

For more information on Performance Management for Teaching Staff go to:

Support Staff Performance Ratings

For further information on PRI please contact or your Schools HR Adviser.
Authorisation for entry of Performance Ratings is given via RTE. To request additional users of RTE please complete the below COM03A form for each user at the School and return to:

Service Delivery Manager,
Serco Schools HR,
Schools Reporting Applications,
4th Floor,
County Hall,
SG13 8TN

The form can also be submitted by email to

Please note that there is no authorisation step for Performance Ratings, therefore no Authorisers (RTA) will be required for approval.

Should you have any enquiries, or wish to discuss any aspect of RTE, please contact SAP Support on 01992 555000 (Comnet 25000).

The following documents are available to download from within a Hertfordshire School connected to the Hertfordshire Internet and Connectivity Service

in schools only

Guidance for Schools for Entering Performance Ratings
Form COMO3A Schools Remote Timesheet Access
Performance Related Increments Policy
Performance Related Increments FAQ’s