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Online Safety Advice for Parents

In school the Hertfordshire Grid for Learning provides for a safe and secure online environment. Many parents and carers do seek advice on how they can help their children to 'Stay Safe' online outside of school. These websites provide comprehensive information about online safety and once parents and carers have a wider knowledge and understanding of the issues they can decide what is right for their family.

The internet is an exciting and fun place for adults and children to use and explore educationally and socially.  The challenge for parents, carers and teachers is to make sure our children are aware and understand how to be safe when using the internet and related technologies. 

If you have any Online Safety concerns with regard to education please contact your child's school directly.

If the issue is concerning access to the internet at home, please refer to the help pages on your internet service provider website.

Parent Newsletter

Herts for Learning produce a termly newsletter for parents:

Early Years Online Safety

EYFS Online Safety advice for settings and parents

Two reports by TAP (Technology and Play) developed in collaboration between the Universities of Sheffield and Edinburgh, the BBC, Monteney Primary School and Childrens’ media companies Dubit and Foundling Bird, are now available to download from the TAP website:



Parent Info

Parent Info provides high quality information to parents and carers about their children's wellbeing and resilience. Schools can host the content on their own website and use it in any other ways (in letters to parents etc) that they want.

This service is free and ranges across a wide range of subject matter, from difficult topics about sex, relationships and the internet or body image and peer pressure to broader parenting topics like ‘how much sleep do teenagers need?’

In line with CEOP’s Thinkuknow programme, some of the content covers internet safety, but it all starts from the assumption that young people make little distinction between their online and offline lives and the issues for parents are often the same. The aim is to help parents help their children be discriminating, web-literate and resilient.


Home Office & DfE information on how social media is used to encourage travel to Syria and Iraq

Terrorist organisations, such as ISIL, are trying to radicalise and recruit young people through an extensive use of social media and the internet. Young people, some as young as 14, have tried to leave the UK to travel to join ISIL and other terrorist groups in Syria and Iraq.


Preventing Bullying

Departmental advice from the DfE on preventing and responding to bullying including advice for parents.


Instagram Guidance

Instagram is a social networking service based on the sharing of photographs or short videos, usually from mobile devices. It has become very popular with young people, who like to ‘follow’ each other, build up numbers of ‘followers’ and use the service for text chatting and messaging, as well as sharing pictures and videos.

Like most social networking services, Instagram is not intended for children under 13 and this is clearly stated in their Terms of Use.

By default, photographs and videos published by a user are public, and anyone can see them and follow the user. The user must actively choose to make their posts private in order to protect them. If selected, images and videos can also be added to a ‘photo map’ which shows where each picture was taken, therefore potentially giving away the location of the user. A user’s profile picture and ‘bio’ is public, even if he/she chooses to make their posts private.

Herts for Learning have created a short guidance sheet on Instagram, aimed at parents, carers and young people.


Facebook Guidance

Many children have a Facebook account even though the T & C state the minimum age is 13 years. To help raise awareness with parents/carers of the safeguarding implications and provide practical advice the HSCB Online Safety group have developed a parent handout.

The following page also includes guidance on Facebook privacy settings.

Facebook Guidance


Mind the Gap - Conversation Starter Kit

Connecting with parents/carers and helping them to keep their children safe online is an important aspect of Online Safety for all schools.  This excellent resource can be downloaded and used by parents/carers to help raise awareness and bridge the gap that sometimes exists.



Free ISP Parental Controls

Childnet International has been working with BT, Sky, Talk Talk and Virgin Media to produce a new resource for parents and carers and those working with them: Video guides for the free ISP parental controls. The videos are available on the Safer Internet Centre website and the films can be embedded or downloaded.

Mobile and Personal Devices

Children of all ages have mobiles phones, often the latest versions, and many other personal devices.  They offer great opportunities for communicating, sharing and accessing many exciting applications.  There are however some Online Safety concerns and we would encourage teachers, pupils, parents and carers to read this guidance and:

Register mobile device at: