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The Hertfordshire Internet and Connectivity Service (HICS) Filtered Web Service

 

Why do you filter access to web content?

HICS has a very diverse group of users.  We have Early Years children through to Sixth Form students accessing the service from Hertfordshire schools.  The HICS is also the Internet service supplied to children in Hertfordshire’s residential children’s homes and some children’s hospital wards. The many different types of teaching, caring and support staff at those sites also use the service. We need to ensure that all of these users have an appropriate, productive, enjoyable and, of paramount importance, a safe on-line experience.

Who do we contact if we believe some web content is being filtered incorrectly?

If in doubt please contact the HICS Service Desk:
sitss.internet@lea.herts.sch.uk
01438 844777 (Option 1 then Option 2)

The two main reasons for contacting the Service Desk are:

  1. A user has accessed a web page which you believe is inappropriate and should be denied.  If you are able to send the exact address of the content concerned we will be able to take action more swiftly.
  2. A user has been denied access to a web page and you don’t understand why that should be.  It will be helpful if you can briefly explain why you believe this content should be allowed.

Where should we go if we need more information about eSafety?

There is a wealth of information on this website.  You can find it all here:

Where can we find more technical information about HICS Web Filtering?

The way the web filtering works, what configuration needs to be implemented at school in order to access the different central filtering policies and how to manage your own school filtering policies is all described here:

Headteachers who wish to apply for the ability to deploy our WF1 filtering policy on one or more computers in their school will find a link to the application form at the bottom of this page:

 

Chris Seviour
ICT Technical Adviser

Email: chris.seviour@hertscc.gov.uk
Tel: 01438 844809