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Access to Hertfordshire County Council Information Systems
Hertfordshire schools make use of a number of Hertfordshire County Council (HCC) information systems and HCC are in the process of changing the way some of these applications are accessed. Some HCC applications are already available on the Internet but SeaM, Solero, SAP and the HCC phone directory are restricted to a narrower audience. From 1 October 2017 these applications will be available on the Internet free of charge to all Hertfordshire schools.
Schools that take the Hertfordshire Internet and Connectivity Service (HICS) from Herts for Learning (HFL) will continue to have access to these applications and need not take any further action. All other Hertfordshire schools should contact HCC to make arrangements for accessing these services by emailing email@example.com. If you have any queries please call Peter Shaw (01992 588333) or Susan Scully (01992 555610).
For security reasons we only allow access to these applications from authorised school networks. To obtain authorised status schools will be asked to provide us with their Internet source IP addresses which your Internet service provider will be able to supply. In addition we need you to obtain confirmation from your Internet service provider that your source IP addresses will not be allocated to or otherwise shared with any other customer other than another Hertfordshire school. We are in the process of agreeing terms with HFL which is why their clients do not need to take any action. Schools that do not take the new HFL service and do not arrange access with HCC will lose access to these applications.
Although the new service does not go live until 1 October, SAP, SeAM and Solero are available for testing now and schools are encouraged to contact HCC to arrange access at the earliest opportunity. The test service is not guaranteed to be available until 1 October and schools should retain their existing arrangements until this date. The HCC Phone Book will be available in the near future.
To answer some of your questions we have put together the following FAQs to assist you.